Steps To Start Your Own Judgment Recovery Business
RecoverySoft / December 12, 2018

Are you doubtful of you, starting up a judgment recovery business? If the answer to the question is yes, then this usually means a good thing, since you are cautious. The judgment recovery business requires a lot of caution and patience; you as judgment recovery specialist would have a lot on his hands in terms of learning the tricks and trades of the judgment recovery business. Well, there are a few risks too involved in the judgment recovery business, after all it is a business and in business there is always a certain level of risk involved. Hence some people, unlike yourself, have a daily secure job and are employed in various legacy firms. Apart from the regular positives and negatives that go into making a business, the business of judgment recovery has its own set ups and downs. Like any other business startup, a judgment recovery business is driven by motivation. You as a judgment recovery specialist will be required to make decisions, accept risks, look past quick fix solutions and accept challenges. A judgment recovery specialist should have the desired communication skills, should be able to evaluate his or her own capabilities and requirements. To start a successful…

Five Steps to Service Recovery – Complaint Recovery Process For Credit Unions
RecoverySoft / December 11, 2018

When member service goes wrong, think “damage control”. A good recovery process can turn angry, frustrated members into loyal ones. It can create more goodwill than if things had gone smoothly in the first place. On the other hand, the failure to resolve the problem results in the member spreading their dissatisfaction to many other people. Think about the last time you had a complaint that was not resolved. How many relatives, friends and co-workers did you tell? Studies have shown that for every 100 dissatisfied members, 4 will formally complain, 91 will tell 8-10 others, and 5 will tell 20 others. That turns into over 800 people receiving a negative view of the credit union! Five Steps to Service Recovery 1. Apologize. Start by telling the member, personally and sincerely, “I’m sorry.” Members don’t care whose fault the problem was – they want someone to champion their cause. So sincerely apologize on behalf of the credit union and take responsibility for the error. 2. Listen and empathize. You need to listen, and you need to care. These are the tools for service recovery. Avoid using phrases such as, “I understand” and “I know how you feel.”. There is no…

Steps To Start Your Own Judgment Recovery Business
RecoverySoft / December 11, 2018

Are you doubtful of you, starting up a judgment recovery business? If the answer to the question is yes, then this usually means a good thing, since you are cautious. The judgment recovery business requires a lot of caution and patience; you as judgment recovery specialist would have a lot on his hands in terms of learning the tricks and trades of the judgment recovery business. Well, there are a few risks too involved in the judgment recovery business, after all it is a business and in business there is always a certain level of risk involved. Hence some people, unlike yourself, have a daily secure job and are employed in various legacy firms. Apart from the regular positives and negatives that go into making a business, the business of judgment recovery has its own set ups and downs. Like any other business startup, a judgment recovery business is driven by motivation. You as a judgment recovery specialist will be required to make decisions, accept risks, look past quick fix solutions and accept challenges. A judgment recovery specialist should have the desired communication skills, should be able to evaluate his or her own capabilities and requirements. To start a successful…

Five Steps to Service Recovery – Complaint Recovery Process For Credit Unions
RecoverySoft / December 8, 2018

When member service goes wrong, think “damage control”. A good recovery process can turn angry, frustrated members into loyal ones. It can create more goodwill than if things had gone smoothly in the first place. On the other hand, the failure to resolve the problem results in the member spreading their dissatisfaction to many other people. Think about the last time you had a complaint that was not resolved. How many relatives, friends and co-workers did you tell? Studies have shown that for every 100 dissatisfied members, 4 will formally complain, 91 will tell 8-10 others, and 5 will tell 20 others. That turns into over 800 people receiving a negative view of the credit union! Five Steps to Service Recovery 1. Apologize. Start by telling the member, personally and sincerely, “I’m sorry.” Members don’t care whose fault the problem was – they want someone to champion their cause. So sincerely apologize on behalf of the credit union and take responsibility for the error. 2. Listen and empathize. You need to listen, and you need to care. These are the tools for service recovery. Avoid using phrases such as, “I understand” and “I know how you feel.”. There is no…

Five Steps to Service Recovery – Complaint Recovery Process For Credit Unions
RecoverySoft / December 4, 2018

When member service goes wrong, think “damage control”. A good recovery process can turn angry, frustrated members into loyal ones. It can create more goodwill than if things had gone smoothly in the first place. On the other hand, the failure to resolve the problem results in the member spreading their dissatisfaction to many other people. Think about the last time you had a complaint that was not resolved. How many relatives, friends and co-workers did you tell? Studies have shown that for every 100 dissatisfied members, 4 will formally complain, 91 will tell 8-10 others, and 5 will tell 20 others. That turns into over 800 people receiving a negative view of the credit union! Five Steps to Service Recovery 1. Apologize. Start by telling the member, personally and sincerely, “I’m sorry.” Members don’t care whose fault the problem was – they want someone to champion their cause. So sincerely apologize on behalf of the credit union and take responsibility for the error. 2. Listen and empathize. You need to listen, and you need to care. These are the tools for service recovery. Avoid using phrases such as, “I understand” and “I know how you feel.”. There is no…

Steps To Start Your Own Judgment Recovery Business
RecoverySoft / December 3, 2018

Are you doubtful of you, starting up a judgment recovery business? If the answer to the question is yes, then this usually means a good thing, since you are cautious. The judgment recovery business requires a lot of caution and patience; you as judgment recovery specialist would have a lot on his hands in terms of learning the tricks and trades of the judgment recovery business. Well, there are a few risks too involved in the judgment recovery business, after all it is a business and in business there is always a certain level of risk involved. Hence some people, unlike yourself, have a daily secure job and are employed in various legacy firms. Apart from the regular positives and negatives that go into making a business, the business of judgment recovery has its own set ups and downs. Like any other business startup, a judgment recovery business is driven by motivation. You as a judgment recovery specialist will be required to make decisions, accept risks, look past quick fix solutions and accept challenges. A judgment recovery specialist should have the desired communication skills, should be able to evaluate his or her own capabilities and requirements. To start a successful…

Five Steps to Service Recovery – Complaint Recovery Process For Credit Unions
RecoverySoft / December 3, 2018

When member service goes wrong, think “damage control”. A good recovery process can turn angry, frustrated members into loyal ones. It can create more goodwill than if things had gone smoothly in the first place. On the other hand, the failure to resolve the problem results in the member spreading their dissatisfaction to many other people. Think about the last time you had a complaint that was not resolved. How many relatives, friends and co-workers did you tell? Studies have shown that for every 100 dissatisfied members, 4 will formally complain, 91 will tell 8-10 others, and 5 will tell 20 others. That turns into over 800 people receiving a negative view of the credit union! Five Steps to Service Recovery 1. Apologize. Start by telling the member, personally and sincerely, “I’m sorry.” Members don’t care whose fault the problem was – they want someone to champion their cause. So sincerely apologize on behalf of the credit union and take responsibility for the error. 2. Listen and empathize. You need to listen, and you need to care. These are the tools for service recovery. Avoid using phrases such as, “I understand” and “I know how you feel.”. There is no…

Steps To Start Your Own Judgment Recovery Business
RecoverySoft / December 3, 2018

Are you doubtful of you, starting up a judgment recovery business? If the answer to the question is yes, then this usually means a good thing, since you are cautious. The judgment recovery business requires a lot of caution and patience; you as judgment recovery specialist would have a lot on his hands in terms of learning the tricks and trades of the judgment recovery business. Well, there are a few risks too involved in the judgment recovery business, after all it is a business and in business there is always a certain level of risk involved. Hence some people, unlike yourself, have a daily secure job and are employed in various legacy firms. Apart from the regular positives and negatives that go into making a business, the business of judgment recovery has its own set ups and downs. Like any other business startup, a judgment recovery business is driven by motivation. You as a judgment recovery specialist will be required to make decisions, accept risks, look past quick fix solutions and accept challenges. A judgment recovery specialist should have the desired communication skills, should be able to evaluate his or her own capabilities and requirements. To start a successful…

Five Steps to Service Recovery – Complaint Recovery Process For Credit Unions
RecoverySoft / December 1, 2018

When member service goes wrong, think “damage control”. A good recovery process can turn angry, frustrated members into loyal ones. It can create more goodwill than if things had gone smoothly in the first place. On the other hand, the failure to resolve the problem results in the member spreading their dissatisfaction to many other people. Think about the last time you had a complaint that was not resolved. How many relatives, friends and co-workers did you tell? Studies have shown that for every 100 dissatisfied members, 4 will formally complain, 91 will tell 8-10 others, and 5 will tell 20 others. That turns into over 800 people receiving a negative view of the credit union! Five Steps to Service Recovery 1. Apologize. Start by telling the member, personally and sincerely, “I’m sorry.” Members don’t care whose fault the problem was – they want someone to champion their cause. So sincerely apologize on behalf of the credit union and take responsibility for the error. 2. Listen and empathize. You need to listen, and you need to care. These are the tools for service recovery. Avoid using phrases such as, “I understand” and “I know how you feel.”. There is no…

Steps To Start Your Own Judgment Recovery Business
RecoverySoft / November 30, 2018

Are you doubtful of you, starting up a judgment recovery business? If the answer to the question is yes, then this usually means a good thing, since you are cautious. The judgment recovery business requires a lot of caution and patience; you as judgment recovery specialist would have a lot on his hands in terms of learning the tricks and trades of the judgment recovery business. Well, there are a few risks too involved in the judgment recovery business, after all it is a business and in business there is always a certain level of risk involved. Hence some people, unlike yourself, have a daily secure job and are employed in various legacy firms. Apart from the regular positives and negatives that go into making a business, the business of judgment recovery has its own set ups and downs. Like any other business startup, a judgment recovery business is driven by motivation. You as a judgment recovery specialist will be required to make decisions, accept risks, look past quick fix solutions and accept challenges. A judgment recovery specialist should have the desired communication skills, should be able to evaluate his or her own capabilities and requirements. To start a successful…