The Acer D2D Erecovery 101

April 3, 2018

Recovery.

Disclaimer: First of all backup your system before launching you in any hazardous operation, some of the operations to come can cause data loss. Any modification and/or damage done on your laptop will be under your responsibility.

As you know now the Acer laptops and those of other manufacturers are now delivered with a restoration system installed in a hidden partition (PQservice for Acer)on your hard disk. Normally this system launches out while pressing simultaneously keys ALT+F10, but sometimes that does not function.

What’s the problem?

There are many possible causes, but most common are:

A The function D2D was disabled in the bios.

Solution: Enable the function by pressing F2 during the boot to access the bios menu and change the setting, then reboot and press keys ALT+F10 during the starting of the laptop.

Note: For all the following solutions take into account the Max advice, I quote Max now, a contributor in my site «But I want to mention the way I sorted out the thing, because it’s very rarely mentioned on the web. All the methods to repair the D2D Alt+f10 issue are knowledgeable and smart but all of them forget to say a fundamental thing:

first of all you have to rebuild with a partition soft the D:Acerdata FAT32 empty partition that almost everybody deletes cause is usually empty. Simply doing it, everything turned fine and the recovery worked perfectly.»

Yes much of attempts to restore fail because of this condition.

B An other common problem the Acer Master Boot Record (MBR)is damaged, or replaced by the MBR of another system. You can reinstall the Acer MBR if the partition PQservice is present or if you can have access to the necessary files.

Solutions:

FIRST

On a functional FAT32 Windows system the partition table values are OC or OB for installable FAT32 system files and 12 or 1B for Hidden FAT32 partition, for a NTFS system the known partition table values are O7 for installable NTFS files system and 27 for Acer custom hidden NTFS partition:

1. Go in the bios and disable the D2D recovery option.

2. Download partedit32.

3. Identify the PQservice partition by its size (there is an information box at the bottom of the partedit window) it is the small sized partition approximately 4 to 9 Go.Once made change the type of your partition into 0C(FAT32) or 07(NTFS) and save. Reboot and now you should be able to navigate inside the PQservice partition.

Search for these two files:

mbrwrdos.exe

rtmbr.bin

(The name of these two files can be different sometimes)

When localized open a command prompt windows as an administrator and enter this command “mbrwrdos.exe install rtmbr.bin”, to install the Acer MBR. Close the command prompt, reboot again your laptop, reactivate the D2D recovery in the bios. Now ALT+F10 should work and run the Acer Erecovery when the laptop start.

SECOND

Somebody who tried to follow the first method but did not succeed to find the 2 files found another solution to restore the partition.

Use partedit32 to locate the partition pqservice(on aspire 5920g,its the larger 9 gb partition)

Change the partition type to 07(Installable NTFS),reboot.

After reboot,go to the windows computer management and mark the PQservice partition as active then reboot again.

Voila!! You can now proceed to the road to recovery

THIRD

On a nonfunctional Windows system.

Download the Ultimate Boot CD(UBCD) run it choose in the menu:

-Filesystem Tools

-Boot Managers

-For me GAG functioned well, but you can choose any of the other boot loader, you will recognize the PQservice by it type(hidden).

Just install any boot loader and use it to boot into the PQservice to start the Erecovery restoring process.

C The last problem: You replaced your hard disc( in this case PQservice is not present any more) or your partition was erased or damaged.

Solution: I hope that you burned the Acer restoration CD/DVD when it had been asked to you at the time of the first use, cause if you did not previously make a backup of your laptop by making a disc image, it will not be possible to use the Acer Erecovery.

Let us give the last words to Max:

«Problem Sorted Alan. And you’re right that an external drive for data backup it’s all important. Yes I have it and backed-up my data before starting messing up… »

5 Comments

  • leonardo tedesco April 3, 2018 at 11:21 pm

    TRATMENTS .. , EVERYONE FROM BOSTON CHILDREN HOSPITAL OF HARVARD TO SAN DIEGO INSTITUTE OF AUTISIM , ABA IS THE FIRST CHOICE BUT OCCUPATIONAL THERAPY AND SPEECH THERAPHY ARE NOMINATED IN THE TOP 3 HERE TOO .. FOR BEST OUTCOMES IN MNY CHILDREN ……..
    SO THE PROBLEM IS THAT ABA BY ITSELF IS VERY EXPENSIVE , THEN OCCUPATIONAL THERAPY THEN A SPEECH THERAPY , IT COST 3500 EUROS PER MONTH .. HOW MANY PEOPLE HAVE THAT KIND OF INCOME? .. I MEAN .. THE GOVERMENTS HAD THE MORAL OBLIGATION OF HELPING THE CITIZENS IN THIS SITUATION NO MORE WELLFARE .? OK THEN THE ANSWER .. WILL BE I THINK VERY SOON VIOLENCE ..
    Show less

  • Marcia Hinds April 3, 2018 at 11:21 pm

    Autism is medical and Treatable! My son is living proof that kids can get better! The “experts” said Ryan would need to be institutionalized. But today, Ryan is 29 and an aerospace engineer. Sadly, the general public and most doctors don’t even know the R-WORD (recovery) is possible. Here is news story on KCAL 9 about Ryan:
    https://www.youtube.com/watch?time_continue=10&v=v1dHtluN5l0

    We need to stop looking at this backwards. “Autism” is not the cause of the medical conditions our children suffer from. In reality it is the other way around, our children have immune systems that don’t function properly. What our children more accurately suffer from is “autoimmune encephalitis.” This serious medical condition happens when the immune system attacks the brain and causes inflammation. That reduces blood flow and impairs function. You can preview Ryan's recovery story in my book called "I KNOW YOU'RE IN THERE" on Amazon or at http://a.co/ihopgBx All profits go to AutismOne and Dr. Sue Swedo's treatment clinics.

    Once you find the right doctor and treat your child’s autism, the symptoms diminish in intensity. That’s when it becomes possible to teach your children what they couldn’t learn before. Join me at the AutismOne conference in Chicago in May to learn cutting edge treatments from researchers, doctors, and researchers from all over the world. For information go to www. autismone.org

    Here are two articles that may also interest you and give you the cliff notes on how we helped Ryan:

    • Click on the following link to see a picture of my son, Ryan, on the cover of the Autism Eye Magazine and to read the article he wrote. http://autism-and-treatment.com/beating-autism/articles-that-help/ryans-story-in-autism-eye-magazine/

    Ryan nailed it when he said,” "Some people think we should just accept autism. And that if a child is treated, it changes who that kid is. I am still the same person I was, only now I’m happy and can enjoy life. It is hard to understand that children are not receiving proper medical treatment because some people think we should celebrate autism. When doctors believe the medical issues associated with autism are just part of a 'developmental disorder' children are not treated for the same medical conditions as every other kid. Is that really okay?"

    • And here is one I wrote for the Autism File Magazine called “Shattering Myths.” http://autism-and-treatment.com/beating-autism/articles-that-help/shattering-myths/

  • Against Machines Taking Over April 3, 2018 at 11:21 pm

    This so-called mental illness can improved dramatically to where you don't fit the diagnosis. Personally there are some stupid doctors out there who just hand out labels like nothing

  • NutellaPaste April 3, 2018 at 11:21 pm

    Does he not realise that he still has Autism but the ABA just lowered his symptoms.

  • Annie TigerChucky April 3, 2018 at 11:21 pm

    The first study to ever show full recovery from autism is possible was in Lovaas' 1993 follow-up study (the original 1987 study which showed 47% had "normal education and intellectual functioning" and was endorsed by the Surgeon General in 1999) showed that 42% fully recovered from the autism spectrum when teenagers, were indistinguishable from typically-developing children their age and "…demonstrated adequate development in adaptive and social skills within the normal range" (McEachin, Smith, et. al., p.368, 1993). See here: http://dddc.rutgers.edu/pdf/mceachlin_et_al.pdf

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